Pricing, Playground, & Subsidy Sources we accept

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To pay a program through Playground, a guardian must be added to a student's account as a primary guardian. If the program allows it, primary guardians can add other guardians to the account. Admins can also add additional guardians to the student’s account. 

• Any payers will need to add a payment method to their account before making a payment and will only be able to view, modify, or use the payment method added to their accounts. Payers can never see another payer's card or bank account details; this is private and restricted to the respective payer by default.

The family payment portal can be accessed via the Playground mobile app or web dashboard. Payment methods can be added on the Playground mobile app or web dashboard.

Link a bank account (No Fee)

If your program accepts payments through Playground, it will allow for bank transfers (checking account only). This payment method is referred to as ACH, which stands for Automated Clearing House. 

There are two ways to add and save a bank account payment method in Playground.

1. Link the account through a secure 3rd party partner directly in the Playground mobile app or web dashboard. All you need to do is follow the prompts below to link your account.
2. If the banking institution is not listed in the above option, please follow the steps below to manually add and verify the bank account.

Link bank account with login

This is the simplest & easiest way to add a bank account. This is available for most nationwide banking institutions in the United States and utilizes a secure 3rd party partner called Stripe to instantly connect and verify the information provided.

Mobile

1. From the Home screen tap the ☰ Menu icon in the top left corner. 
2. Tap Payments to reach the Payments Portal screen. 
3. Tap Payment methods.
4. To add a new method, tap the blue + sign. 
5. Tap bank.
6. To instantly connect and verify your bank account, click "Agree". 
7. Select your bank and login to your online bank account.
8. If your bank isn't listed, link your bank manually by following these instructions

Web

1. Log in to Playground.
2. Click on the Billing tab on the left-hand side. 
3. Click Add payment method.
4. Select Bank Account
5. Click Agree and continue to instantly connect and verify your bank account through a secure 3rd party partner called Stripe.
6. Select your bank and login to your online bank account. 
7. If your bank isn't listed, link your bank manually by following these instructions
8. Click Done once account is connected.

Add a credit or debit card. (3% + 30cents)

Families can add credit/debit cards to a student's billing profile.

Mobile

1. From the Home screen tap the ☰ Menu icon in the top left corner. 
2. Tap Payments to reach the Payments Portal screen. 
3. Tap Payment methods.
4. To add a new method, tap the blue + sign. 
5. Enter the required information in the appropriate fields
6. Tap Submit 
7. You'll be returned to the Payment Methods screen, with a notification confirming your new payment method has been added.

Web

1. Log in to Playground.
2. Click on the Billing tab on the left hand side. 
3. Click Add payment method.
4. Click Credit card.
5. Enter the required card information and click Add payment method.

Remove a payment method

Payment methods/existing cards can be removed by a payer at anytime, as long as there is another payment method attached to the account.

🚨 If you are removing your payment method, you may be responsible for making arrangements to pay any outstanding balances to your program. It's recommended to contact your program to find out what alternative payment options may be available to you.